Thinking about buying a Hot Water Tap but want to know a bit more first?

INSTANT HOT TAP QUESTIONS

Will a boiling water tap save me money?

In the long term, it can be a much more cost-effective option to install a Fahren 4-in-1 tap than boiling a traditional kettle every time you need access to boiling water.

According to Npower, it costs around 2.5p each time you boil 1.5 litres of water in a kettle and, considering most households boil a kettle several times a day; this can soon add up. By comparison, it costs around 3p to keep a boiling water tap on standby each day.

Read our handy guides on:

The benefits of a hot water tap vs a kettle

Energy-saving tips to improve the efficiency of the home

Are Instant Boiling Water Taps safe for my family to use?

Our Instant boiling water taps come with various safety features, such as child-friendly safety sprung handles, so that you can’t accidentally leave the tap running. To release the boiling water, you must also hold and twist a safety button, so the tap cannot be knocked and turned on unintentionally.

The water pressure of a boiling water tap is also slightly lower than a traditional tap to avoid splash-back. Additionally, the sides of the tap are insulated to prevent further scalding.

Are boiling water taps sustainable?

Our instant boiling water taps can be much better for the environment than a traditional kettle, as most people tend to overfill their kettle and waste vast amounts of water each year. Our boiling water tap’s design means you only release the amount of water you require, saving you potentially hundreds of litres of water over the lifetime of its usage.

Can a boiling water tap be used in a hard water area?

You can use our boiling water taps if you live in even the hardest water area. The included Carbon Purity Filter removes the impurities of hard water so that you can enjoy cleaner, filtered water at the touch of a button and avoid limescale build-up.

Do I need a plumber to install a boiling water tap?

We have made our taps and boilers as easy to install as possible. But, whilst it is possible to install one of our boiling water taps yourself, if you are not DIY-savvy it is recommended that you call a plumber to save yourself time and prevent any potential mishaps.

You can find all installation information in our handy, free installation guide.

How often does a Calcium and Carbon Purity Filter need changing?

It is recommended that the Carbon Purity Filter is changed every six months. However, this may need to be more frequent if you live in busier households where you are likely to experience increased water usage or live in an area where the water is particularly hard.

How do I change the water filter?

Click here to watch our video.

What is the purpose of a Calcium and Carbon Purity Filter?

A Calcium and Carbon Purity Filter aims to remove chemicals from the boiling unit, preventing the build-up of limescale so that you can enjoy one of our instant boiling water taps even if you live in a hard-water area.

What size hole does the tap need?

All Fahren hot water taps fit a standard Ø35mm tap hole in your worktop or sink.

What are the tap dimensions?

4-in-1 Swan: 397mm high with a 220mm reach. 4-in-1 Square: 359mm high with a 200mm reach. Digital Tap: 469mm high with a 182mm reach. Full dimension drawings are on each product's Read More page.

How much space do I need under the sink?

The boiling water tank measures 210 x 210 x 327mm. Leave at least 150mm either side and 25mm behind it for ventilation. A ChillBox measures 356 x 139 x 290mm.

What power and water pressure do I need?

You need a standard 13-amp socket under the sink for the boiling water tank (plus a second socket if you add a ChillBox or sparkling unit), and water pressure between 1 and 5 bar. We recommend 1.5 to 4 bar.

Can I add chilled or sparkling water later?

Yes. A ChillBox adds chilled filtered water to your 4-in-1 or Digital Tap, and the Digital Tap can also take our Chilled & Sparkling unit for chilled sparkling water.

How do I make a guarantee claim?

Contact us by phone, WhatsApp or email with your order number and a short description, photo or video of the issue. We'll arrange a fix or a replacement part as quickly as possible.

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